Car Buying Customer Bill of Rights
Until now, the process of buying a car has been painful and frustrating. At CarWoo!, we believe it does not need to be. That’s why we created the Car Buying Customer Bill of Rights. If you are going to buy a car, you should be entitled to the following:
You Have the Right to Get a Great Deal from a Fair and Honest Dealer
You have the right to competitive, market-driven pricing. You have the right to know which local dealers have treated their previous customers wonderfully or poorly.
You Have the Right to a No-Games Car Buying Experience
You have the right to avoid the classic bait and switch. You have the right to receive accurate information about the availability of a vehicle. You have the right to know the price you’re going to pay for the exact vehicle (down to the VIN number) you want to buy. You have the right to avoid low-ball offers, high pressure sales tactics, and other games sometimes associated with negotiations.
You Have the Right to Understand All of the Components That Make Up Your Deal
If you’re financing, you have the right to know the interest rate up front. If you’re leasing, you have the right to know the lease terms and what they mean. You have the right to understand the tax, title, license fees, along with the other dealer fees, such as destination charges, documentation fees, etc. You have the right to know which rebates and incentives you qualify for. You have the right to know what you’ll get on your trade-in.
You Have the Right to Buy Your Car With the Convenience of the Internet
Want to shop for prices in your underwear? You have the right to! You also have the right to remain anonymous to dealers until you’re ready to finalize the deal, sparing you from unwanted phone calls and emails from dealers.
You Have The Right To A Great Car Buying Experience From Start to Finish
Somebody should take responsibility for your entire car buying experience, from the initial quote until the time you drive away in your new car.